Refund & Return Policy – dial.discount

At dial.discount, customer satisfaction is our top priority. This Refund & Return Policy outlines the terms under which refunds or returns may be accepted for our products and services.

1. Eligibility for Refunds

Refunds may be considered in the following cases:

If a service was not delivered as promised

If there was a technical issue from our side

If an incorrect product or service was provided

All refund requests must be made within a reasonable time after purchase.

2. Non-Refundable Items

Some services and digital products may be non-refundable, including:

Successfully activated SIM services

Digital or instant services once delivered

Promotional or discounted offers (unless stated otherwise)

3. Return Policy (Physical Products)

If you purchase any physical products (such as mobile accessories):

Items must be unused and in original condition

Returns must be requested within 7 days of delivery

Products must be returned in original packaging

Shipping costs for returns may not be refundable unless the issue was from our side.

4. Refund Process

Once your request is approved:

Refunds will be processed using the original payment method

Processing time may take 5–10 business days, depending on your payment provider

5. Cancellation Policy

Orders or services may be cancelled before processing or activation. Once a service has been activated or delivered, cancellation may not be possible.

6. Contact Us

For any refund or return-related queries, please contact us:

📞 Phone: 02080595407
📧 Email: info@dial.discount

Our support team will review your request and guide you through the process.

dial.discount – Transparent policies. Trusted digital services.